FREQUENTLY ASKED QUESTIONS
What is the age limit?
Children 3 years of age and under are not permitted on the park. Children 4-7 years of age must be supervised by a parent on the park during their session. If you have concerns please feel free to speak with our Park Manager.
What days will the park be open?
What time does the park open?
What time does the park close?
We close 30 mins after the last session ends.
You are welcome to stay and enjoy the Cafe or fully licensed bar of GoWake after your session. See the GoWake website for further details of their opening times.
When should we arrive for a session?
We advise you to arrive 30 minutes prior to your session to allow enough time to check in, have a lifejacket fitted and listen to the safety briefing from the Mackay Aqua Park crew.
Is this your first time to the park?
Is there food available?
Can I wear my own life jacket?
Yes, as long as they are at least 50 (PFD 2) or 50s (PFD 3) rated and have been approved for use by Mackay Aqua Park staff.
Do I need to be able to swim?
Yes, whilst we have qualified Lifeguards on duty during opening hours, and life jackets are compulsory at Mackay Aqua Park, being able to comfortably swim basic strokes is advisable before participating.
I'm 42 years old, can I go on the park?
Absolutely, there is no ending age limit to participate at Mackay Aqua Park. So long as you are medically sound and can abide by all the park rules then you are more than welcome.
What qualifications do the Lifeguard staff have?
Providing a safe environment is paramount to the team at Mackay Aqua Park, hence the majority of staff will have a First Aid, CPR, Bronze Medallion or Blue Card qualification.